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C-Comm 911
Central Communications CenterPorter County Dispatch Center
The dispatch center is a primary answering location for all wire-line, wireless, and VOIP (Voice Over Internet Protocol) 911 calls for all of Porter County. All the Fire Departments in Porter County are dispatched from this facility.

Dispatch Operator Information
  • All dispatchers are certified as emergency medical dispatchers through the National Academy of Emergency Medical Dispatch program
  • All dispatchers rotate between police, fire, and emergency medical dispatch duties during the course of their schedule
  • Call takers / dispatch operators work three shifts in a 24-hour day
  • They provide callers with pre-arrival medical instructions, including CPR, while help is on the way

Emergency Medical Agencies Dispatched

The medical agencies dispatched include:
  • Lakes of Four Seasons Emergency Medical services
  • Portage Fire Emergency Medical Service
  • Porter Hospital Emergency Medical Service
  • Primary Emergency Medical agencies dispatched by this center include:
    • South Haven Fire Department Emergency Medical Service
    • Valparaiso Emergency Medical Service

Other Services Provided
Other notification or call out services that are provided for include:
  • The Porter County Animal Control Agency
  • The Porter County Coroner
  • The Porter County Emergency Management Agency
  • The Porter County Environmental Agency

Weather Monitoring
This center has satellite weather service monitoring and one of the Porter County emergency siren activation control units to activate all the emergency sirens on the system around the county.

Advanced Technology
The Dispatch Center itself is entirely computerized with systems that includes Tiburon dispatch software, mapping system, IDACS / NCIC, Motorola Gold-Elite radio consoles and Cassidian (formally Plant / CML) Sentinel 911 software.

Enhanced 911 imports automatically to the dispatcher's computer screen with the caller's wire-line phone information or cell phone number.

In addition, dispatchers also operate the mobile data system allowing computerized communication with police cars, fire vehicles, and emergency medical vehicles.